How to Delete TextNow Account: TextNow is a free text messaging app that enables you to send and receive messages, make phone calls, and even use the internet. Basically, it is a mobile phone service wrapped into a mobile application. You get a free phone number to contact your friends and family easily.
TextNow allows you to get a free phone number and call and text anywhere in North America for free using any device. With TextNow, you can call and text using Wi-Fi while saving money on your phone bill. Additional features include voicemail, group texting, and conference calling.
The TextNow app is available for both iOS and Android devices. You can download it on your mobile device via Google Play Store or Apple App Store. Alternatively, you can subscribe to the premium version for more features and ad-free access.
Why you Should Delete TextNow Account
While TextNow has many users, it also has many problems that you should not ignore. Here are a few reasons you might want to delete your account. Here are some reasons you should consider ditching this particular texting application if you want to remove it from your device or don’t like it.
Users have complained about TextNow’s lack of privacy and poor customer service. In addition, users had complained they didn’t receive any assistance when they encountered service problems. Due to this lack of assistance, paid customers think they made a mistake by choosing TextNow over regular phone service.
Even though the service is free, there are a lot of advertisements in the free version. To access better features and experience an ad-free experience, you will need to pay a subscription fee.
It has also been reported that users’ numbers are terminated if they don’t use them regularly. According to reports, some users’ numbers were terminated after their accounts sat dormant for about two weeks. Due to inactivity, your current number will be revoked if you do not use the service regularly.
The quality of service has also been complained about by some users. The app itself is also buggy and unwieldy by many users. As with many other free services, you can’t always expect high-quality service from free plans, so you should not be surprised if you do not always receive it.
Although TextNow is not an entirely free application, you may not want to keep using it as long as it is not entirely free.
- If your internet connection is working, you can usually call other TextNow users for free; however, if you wish to call a local number outside the USA/Canada, you must buy International Long Distance Credits.
- Additionally, you would have to upgrade your free subscription to an ad-free experience by paying a certain fee if you wanted to lock your number.
You can delete your TextNow account if you are not satisfied with the paid features.
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How to Delete Textnow Account
You cannot delete your TextNow account. There is no option to delete an account with the provider for technical reasons that we don’t understand.
You cannot delete your account with TextNow, but that does not mean you cannot delete it.
Delete and sign out of your TextNow account permanently using alternative methods.
Here’s how you can remove your personal information.
Step 1: Log in to www.textnow.com/messaging using an internet browser.
Step 2: From the left sidebar of the dashboard, select settings as gears.
Step3: Select “Settings”
Step 4: Under the settings menu, click “Account”
Step5: Change your personal information
Enter “DELETE MY DATA” in the First Name and leave the Last Name blank.
After entering an email address (email@example.com), click Save in the email section.
Step 6: Click on “Security and Login” in the sidebar.
Step 7: Click “Log out of all devices.”
Voila, your account will be permanently removed from TextNow.
Despite stopping using the app, your personal information stays attached to your account. Thus, deleting your personal information from the app permanently prevents others from contacting you.
Alternative Method to Deactivating TextNow Account
Deactivating your TextNow account without changing your personal information is an option.
The solution is to stop using it altogether!
Uninstall the application from your smartphone. The account you have with TextNow will become dormant in three days, and your number will be removed.
You will not receive any text messages or phone calls through the app, and your number will become unreachable.
Here is a step-by-step guide to uninstalling the app.
- Open the app on your phone.
- Click on the icon and hold it for a few seconds.
- An overlay menu will appear.
- To remove the app, choose “Uninstall” or “X.” based on the brand of your phone.
The app will be permanently removed.
To remove the app, you can go to Phone Settings and find it there.
Does Deleting the App Cancel your Premium Membership?
By deleting the app, you won’t lose your ad-free experience, international call credits, or ability to lock your number.
It’s a good idea to cancel your paid membership before deleting the app if you’re a premium user.
Here’s how you do it.
How to Delete TextNow Account on Android
- Step 1: Open the Google Play Store app on your phone.
- Step 2: Tap “Account” from the menu.
- Step3: Tap on “Subscriptions” and then “TexNow.”
- Step 4: At the bottom of the screen, click “Cancel Subscription.”
How to Delete TextNow Account on iOS/iPhone
- Step 1: Open the “App Store” app on your iPhone or iPad.
- Step 2: Scroll down to find “Apple ID” at the bottom.
- Step3: Click “View Apple ID”
- Step 4: Scroll down and click “Subscriptions”
- Step 5: Select “Cancel Subscription” from the TextNow menu and confirm your action.
How to Delete TextNow Account on Website
- Step 1: Go to https://www.textnow.com/account/new. Sign up if you haven’t already.
- Step 2: Locate the “Cancel My Subscription” button in My Account
- Step 3: Tap on “Cancel My Subscription” to cancel paid features.
You can also unsubscribe from paid features via the TextNow app.
- Open TextNow and go to the menu.
- At the top of the menu, select “Premium.”
- Choose Manage Subscription (for Android) or Check Subscription Status (for iOS).
How about reactivating your account
In order to restore your account, you can reinstate the app and log in using the correct login credentials.
Once you change your personal information to delete the app, you cannot log in using the same credential.
If this is the case, you can register with TextNow using a new email address.
Frequently Asked Questions
How do I cancel my subscription?
The Google PlayStore or the Apple AppStore will allow you to cancel your subscription.
Does TextNow delete free accounts?
Although TextNow does not delete free accounts, your number may be terminated if you do not use it regularly.
What happens when I delete the app?
It is important to mention that everything gets deleted when you delete an app and the data you have stored in the app. This will not affect your existing account or your premium subscription.
How do I cancel my subscription?
In case you would like to cancel service after troubleshooting or speaking with a chat representative, click on Cancel Your Subscription on your My Account page.
How do I get help with my questions?
During work hours, click on the chat icon on the bottom corner of the app, and an agent will help you troubleshoot your problems.
What will happen if I cancel my service?
Your service will be terminated when you cancel, and no further service fees will be incurred going forward.
You may have found TextNow very useful in the past, but you do not share the same enthusiasm about it now. If that is the case, it is best to delete your account and move to another more helpful app if possible.
Nonetheless, the lack of an option to delete your account shouldn’t be a cause for concern since the methods above will ensure that you permanently opt out of TextNow.